Puerto Rico

Puerto Rico E-Commerce Compliance

26 compliance rules covering Puerto Rico consumer protection law

10 L.P.R.A. § 259 (Article 3 of antimonopoly/unfair-competition framework)

Consumer Protections

What Puerto Rico's UDAP statute prohibits

Deceptive practices

Unfair practices

Unconscionable practices

Compliance Rules

What ComplyGuard checks for Puerto Rico businesses

Refund & Return Policies

3 rules

Subscription & Auto-Renewal

4 rules

Pricing & Comparison Claims

4 rules

Required Disclosures

8 rules

Advertising Claims

6 rules

Warranty Compliance

1 rule

Enforcement Landscape

Litigation risk factors for Puerto Rico

Attorney GeneralDACO (Department of Consumer Affairs) is primary adjudicative/consumer-facing enforcer; Office of Monopolistic Affairs within Department of Justice files and processes administrative complaints

Private Right of Action

AG enforcement only

Class Actions

Not permitted

Pre-Suit Notice

Not required

Statute of LimitationsAdministrative actions: 4 years from last act constituting violation. Article 12 civil damages action: 4 years (but excludes Article 3 violations)

DamagesDACO enforcement: appropriate remedies + civil penalty up to $5,000 per knowing violation; noncompliance with final DACO order triggers additional $5,000 civil penalties. Private treble-damages action under Article 12 expressly excludes Articles 3 and 5, so ordinary private damages do not attach to § 259 unfair/deceptive-practices provision

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